Terms of Service

These Terms of Service explain how you can use CallPal and our services. By accessing or using our website or services, you agree to these terms.

If you do not agree with these terms, please do not use CallPal.

Use of Our Services

CallPal provides an AI powered voice agent that answers business calls, captures leads, books appointments, and delivers call related information.

You agree to use our services only for lawful business purposes and in compliance with all applicable laws and regulations.

Account Responsibility

You are responsible for maintaining the confidentiality of your account information.

You agree to provide accurate and complete information when signing up and to keep your details updated. You are responsible for all activity that occurs under your account.

Call Handling and AI Limitations

CallPal uses artificial intelligence to handle calls and conversations.

While we strive for high accuracy and natural interaction, AI responses may not always be perfect. You understand and accept that CallPal is an automated system and not a human receptionist.

You are responsible for reviewing call summaries, lead information, and appointment details.

Acceptable Use

You agree not to use CallPal to:

Engage in illegal activities

Violate privacy or recording laws

Mislead callers or provide false information

Attempt to disrupt or misuse the system

We reserve the right to suspend or terminate access if misuse is detected.

Data and Recordings

CallPal may record and transcribe calls to provide the service.

You are responsible for ensuring your use of call recording complies with local, state, and international laws, including consent requirements.

Service Availability

We aim to provide uninterrupted service, but we do not guarantee that the service will always be available or error free.

We may perform maintenance or updates that temporarily affect availability.

Payments and Subscriptions

If you purchase a paid plan, you agree to pay all applicable fees according to your selected plan.

Fees are non refundable unless otherwise stated. Pricing and plans may change with prior notice.

Termination

You may stop using CallPal at any time.

We may suspend or terminate access if these terms are violated or if required by law.

Limitation of Liability

CallPal is provided on an as is basis.

We are not responsible for lost revenue, missed opportunities, or damages resulting from the use or inability to use our services.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of CallPal means you accept the updated terms.

Contact Us

If you have questions about these Terms of Service, please contact us through our Contact Us page.